A Study of Factors affecting the level of Consumer’s buying behavior for Branded Apparels

 

Dr. Pawan Kumar1, Kanchan2

1Assistant Professor, Mittal School of Business, Lovely Professional University, Phagwara, Punjab (India)

2Assistant Professor, Government College, Malerkotla, Punjab (India)

*Corresponding Author E-mail:  bhupeshmlk@gmail.com, thegreatpk@gmail.com

 

ABSTRACT:

Buying behavior is the psychological, social and economic situation of the consumers to buy branded apparels. Consumer behavior of purchasing branded apparels is liable to change due to many factors. Presently, the nature of fashion industry wheeled on the tract of social media, internet and television which lead to make fast changes in this sector. Branded apparel is an important component of modern fashion industry. Despite developing self-confidence, the branded apparels develop positive attitude and status symbol among users.  Keeping this in view, the present study was designed to document the different factors that affecting the level of consumer’s buying behavior for branded apparels. The present study was based on primary data and conducted in four main cities namely Ludhiana, Sangrur, Patiala and Chandigarh during the year 2016-17. By using suitable sampling technique, a sample of 400 respondents was selected for the study. The level of buying behavior of the consumer was quantified on the basis of the likert scales assigned by the respondents towards the different parameters of preferring branded apparels. The higher value indicates the higher level of buying behavior and vice-versa. On similar pattern, the score of social factors with respect to branded apparels was worked out.  Linear regression analysis revealed that socio-economic factor of the consumer has significant impact on level of consumer’s buying behavior and the value of regression coefficient interpret that with one unit improvement in level of socio-economic status the level of consumer’s buying would increase by 2.855 times. The results of factors analysis indicated that all 25 factors included in the model were classified into six components which together accounted for 57 per cent of the total variance explained in the sample. The first component (20.249 %) occupied the highest share in the total variance under principal component analysis. Under rotated component matrix, the highest i.e. eight factors were loaded in this component.  On the basis of the type and nature of factors loaded in the six components, the component 1st, 2nd, 3rd, 4th, 5th and 6th were stated as ‘Social status and product quality’, ‘Social factors’, ‘Economic and convenience  factors’, ‘Brand image’, ‘Promotional factor’ and lastly the ‘Price and uniqueness of the product’, respectively. The multiple linear regression analysis concluded that all factors loaded in the six components cited above may be considered as the important factors that are significantly affect the level of consumer’s buying behavior towards branded apparels in the study area. Therefore, the fashion industries are recommended to consider these factors into account while framing suitable policy measures to enhance level of consumer’s buying behavior towards branded apparels.

 

KEYWORDS: Consumer’s buying behavior, branded apparels, socio-economic factors, factor analysis, and regression analysis.

 

INTRODUCTION:

Consumer’s buying behavior is a situation which refers to the decision of the consumer to buy or not to buy. The understanding of consumer’s buying behavior is a complex situation which supposed to be influenced by many factors. The consumers behavior while purchasing branded apparels are under the influence of many cultural, social, economic and psychological factors which are almost under non-controllable. From the marketing point of view, it is very important to find out that how these factors influenced over consumers behavior of purchasing branded apparels (Prasad, 2013; Hassan et al, 2014).

 

The traditional culture of fashion industry in India has changed into modern culture. The nature of fashion industry in the present days revolves on the tract of social media, internet and television which lead to make fast changes in this sector. The consumers are well aware about the latest trends and updates in the fashions through different media channels. The ever-changing nature of the fashion industry has changed the attitude and motivation of the consumer towards the usage of fashion and some people used fashion as a means of presenting themselves unique in the society. Branded apparel is an important component of modern fashion industry. Despite developing self-confidence, the branded apparels develop positive attitude and status symbol among users (Saluja, 2011; Kumari, 2012). During the last few years, the Indian consumer market has achieved remarkable position in the world. The Indian consumers have been adopting modern lifestyles not only in cities, but in rural areas also. The increase level of awareness regarding branded apparels influenced the buying behavior among consumers (Dey, 2017).

 

The assessment of consumer buying behavior is an essential component in farming policy and planning in the fashion industry. The consumer is influenced by several factors while purchasing a product. Nowadays, consumer buying behavior is given more importance by the organizations and sellers for marketing their products. With the advancement of technology, improved economic growth and frequent change in consumer interest, it is really a challenging task to handle consumer buying behavior to market their product. Keeping this in view, the present study was carried out with the following specific objectives:

 

OBJECTIVES OF THE STUDY:

1.      To estimate the level of consumers buying behavior for branded apparels; and

2.      To document the factors affecting the level of consumers buying behavior for branded apparels

 

METHODOLOGY:

The reference year of the present study is 2016-17 and was based on the primary data. Since the study was based on the branded apparels, therefore, the level of awareness and the accessibility of the branded apparels were taken into account while selecting the sample of the study. In order to accomplish the objectives of the study, the sample of the study was widely distributed over four cities namely Ludhiana, Sangrur, Patiala and Chandigarh. Keeping in view the nature of the present study, a sample size of 400 respondents (80 each from Ludhiana, Sangrur, Patiala and 160 from Chandigarh) was selected for the study. The data were collected through well structured pre-tested schedules. The collected data were analyzed with the help of Microsoft excel and the software Statistical Package for Social Sciences (SPSS). The statistical techniques used for data analysis is given as under:

 

Factor analysis:

Factor analysis technique was applied to extract the influential factors that could be responsible for affecting the level of consumer’s buying behavior. The perception of  the sampled respondent with respect to different characteristics of branded apparels such as design, quality, rand consciousness, style, price, social factors etc. were gathered at likert scales. The factors analysis consolidates all the factors into few components on the basis of variance and all these extracted components have the interaction effect of the all the factors include in the model.

 

Regression analysis:

In order to accomplish the objectives of the study, both linear and multiple linear regressions analysis was applied to document the effect of different influential factors on the level of buying behavior of the sampled respondents.

 

Linear regression analysis:

The mathematically form of the model is given as under:

 

 

Where Y represents the dependent variable i.e. level of consumer’s buying behavior, x is the independent variable (series of aggregate score of socio-economic index and a is the intercept and b1 is the regression coefficient.

 

Multiple regression analysis:

The form of the model is written as follows:

 

Where Y represents the dependent variable i.e. level of consumer’s buying behavior, x1 to x6 are the independent variables and stated as under:

 

 

 

x1

=

Social status and product quality

X2

=

Social factors

X3

=

Economic and convenience  factors

X4

=

Brand image

X5

=

Promotional factor

X6

=

Price and uniqueness of the product

b1 to b6 are the regression coefficients, respectively.

 

RESULTS AND DISCUSSION:

Objective-wise the results of the study are explained as under:

 

Level of buying behavior of the consumer:

Buying behavior of the consumer is a wide term. In the present study, the term consumer buying behavior refers to the various parameters and factors that influence the extent of buying apparel and perspectives of the consumer towards apparels purchase. The buying behavior of the consumers observed to be effected significantly by ever changing nature of fashion industry. Many factors have been taken into account to determine and quantify the buying behavior of the consumers. Besides various socio-economic factors, the buying behavior of the consumer has been assessed on the basis of their responses towards the design, price, brand image, availability, quality etc. of the apparels. The degree of response of the consumers with respect to various factors was quantified by using likert scales. The scale assigned by each sample consumer with respect to all these factors was summed up to obtain an aggregate figure which represents the level of consumer’s buying behavior. The sum of series of these factors denotes the level of consumer’s buying behavior of each individual respondent in the sample. The higher value indicates the higher level of consumer’s buying behavior and vice-versa. The level of consumer’s buying behavior was further, quantified into three levels i.e. Low (up to 178), medium (179 to 197) and high (198 to 269) by using cumulative cube root methods. The distribution of sample respondents according to the level of consumer’s buying behavior is given in Table 1. The results indicated that the number of respondents corresponding to low, medium and high level of consumer’s buying behavior worked out to be 145, 128 and 127 which constituted 36.25, 32.00 and 31.75 per cent share to the total sample.

 

Table 1: Distribution of sample respondents according to the level of consumer’s buying behavior

Level of consumer’s buying behavior

Number

Percent

Low ( up to 178)

145

36.25

Medium ( 179-197)

128

32.00

High ( 198-269)

127

31.75

Total

400

100.00

 

Impact of socio-economic factors on buying behavior of consumers:

In the earlier section, the level of buying behavior of the consumer has been quantified on the basis of the perception of the consumers towards the different parameters that representing the buying behavior of consumers. In similar manner, an index that influences the socio-economic status of the consumer was worked out for each individual respondent. The perception of the sampled respondents with respect to various socio-economic factors that influencing the purchasing of branded cloths were obtained and their responses were quantified by using scales. The scale assigned by each sample consumer with respect to all these factors was summed up to obtain an aggregate figure which represents the socio-economic status of each respondent in the sample. The sum of series of these factors denotes the socio-economic index which represents the extent of socio-economic condition of the consumer in favour of branded apparels. The higher value indicates the higher level of socio-economic status of the consumer and vice-versa. Taking into account the socio-economic index of the consumers, the regression model was used to measure the impact of socio-economic factors of the consumer on the level of consumer’s buying behavior.

 

Linear regression analysis:

The level of buying behavior of the consumer in the model was taken as the dependent variable and socio-economic index was included as independent variable in the regression analysis. Significance level of the regression coefficient has been tested at one per cent level of probability. The summary of the model shows that the value of coefficient of multiple determinations (R2) came out to be 0.719 which revealed that about 72 per cent variation in the dependent variable i.e. the level of consumer’s buying behavior is due to changes in level of socio-economic factors of the consumers. The value of regression coefficient worked out to be 2.855 which is highly significant at one per cent level of probability. This means the socio-economic factor of the consumer has significant impact on level of consumer’s buying behavior and the value of regression coefficient interpret that with one unit improvement in level of socio-economic factors the level of consumer’s buying would increase by 2.855 times (Table 2).

 

Factor analysis:

All relevant aspects, factors and statements which are supposed to affect the nature, behavior and last but not the least, the perception of the respondents with respect to branded apparels were included in the model. The factor analysis technique was used to extract some of the most crucial factors on the basis of the variance explained by each factor. The model concludes all factors into few components which basically have the interaction effect of all factors included in the model. Step-wise the interpretation of factor analysis has been discussed as under:

 

 


Table 2: Impact of socio-economic factors on buying behavior of consumers

Model

Unstandardized Coefficients

Standardized Coefficients

t

Sig.

B

Std. Error

Beta

1

(Constant)

64.765

3.813

-

16.986*

.000

Socio-economic Index

2.855

.089

.848

31.913

.000

Model Summary

Model

R

R Square

Adjusted R Square

Std. Error of the Estimate

1

0.848

0.719

0.718

13.826

a. Predictors: (Constant), Socio-economic factor

* Significant at one percent level of probability

 


Test of reliability:

The first step of the factor analysis is to measure the adequacy and reliability of dataset. The result of reliability test is presented in Table 3. The value of Kaiser Meyer Olkin (KMO) measure worked out to be 0.828 which is greater than the critical level i.e. 0.5 and hence the adequacy of sample size stands to be adequate for further analysis. Similarly, in the case of Bartlett's Test of Sphericity (BTS), the value of chi-square (3158) is statistically highly significant at one per cent level of probability. Therefore, the test of reliability approved that the sampling distribution and data set is adequate, acceptable and reliable for further analysis.

 

Table 3: Test of reliability

Measures

Value

Kaiser Meyer Olkin (KMO) measure of sampling adequacy

0.828

Bartlett's Test of Sphericity (BTS)

Approx. Chi-Square

3158*

df

300

Sig.

0

 

Principal component analysis:

The principal component analysis is the most important step in the factor analysis. In this step, all factors included in the model integrated into few components. The different socio-economic factors and statements that may have influence over the use branded apparels have been consolidated into few components on the basis of variance explained in the sample. These extracted components have interaction effect of all factors included in the model. The result of principal component analysis is depicted in Table 4. The results indicated that all the factors included in the model were classified into six components which explained about 57 per cent of the total variance explained in the sample. The per cent of variance explained component 1, 2, 3, 4, 5 and 6 worked out to be 20.249, 15.385, 6.776, 5.137, 4.576 and 4.497 per cent. The screen plot of Eigen values represented in Figure-I indicated that the Eigen values sloping downwards from component 1 to 6, but it get flattened afterwards.

 

Rotated component matrix:

This is the last and very important step in the factor analysis. In the rotated component matrix, the loading of all the relevant factors has been taking place in the six components extracted in the above section. The model suppressed all factors having value of variance less than 0.5 and component-wise explanation of the rotated component matrix is given in Table 5.

 

Since around one-fifth (20%) of the total variance has explained by the 1st component, therefore this component is considered as the most important component and hence, the number of factor loaded under this component could also emerge as important factors. This component retained eight factors/statements which named as ‘Design’, ‘Colour’, ‘Quality’, ‘Value for money’, ‘My family and friends influence me to buy branded apparels’, ‘My social status makes me think of buying branded clothes’, ‘I usually keep up with style changes by watching what others buy’ and ‘I can enjoy luxury brands entirely on my own terms no matter what others feel about them’. The value of variance with respect to these factors came out to be 0.797, 0.683, 0.817, 0.671, 0.638, 0.552, 0.962 and 0.549. On the basis of the type and nature of the factors loaded in this component, this component named as

 

‘Social status and product quality’:

Similarly, there were five factors loaded in of 2nd factor component and these factors were titled as ‘I purchase branded clothes only when they are well accepted’, ‘People notice when I purchase most expensive brand of apparel’, ‘Before purchasing a product it is important to know what kinds of people buy certain brands or products’, ‘Before purchasing a product it is important to know what brands or products to buy to make good impression on others’ and ‘Branded apparels are meant only for high status of the wearer’. The values of variance in case of the factors cited above were 0.556, 0.745, 0.513, 0.672 and 0.612. Since, this factor component included all factors corresponding to the social aspects of the respondents regarding branded apparels, therefore this factor component is stated as

 

Social factors:

Three factors named as ‘Convenience of Many Items’, ‘Branded apparels are economical because they are long lasting’ and ‘Branded apparels are meant only for high income group’ were loaded in 3rd component. The values of variance in case of these factors were 0.639, 0.634 and 0.698. Based on the type and the nature of the factors, this component factor named as ‘Economic and convenience factor’:

 

In 4th component, only three factors i.e. style, brand consciousness and brand name were loaded and the variance in case of these three factors calculated to the tune of 0.585, 0.625 and 0.708, respectively. This factor was named as Brand image’.

 

Only one factor ‘Advertisement’ was loaded in the 5th component and the value of variance in case of this regard was worked out to be 0.639 and hence this factor named as Promotional factor.

 

The sixth factor was named Price and uniqueness of the product as only two factors named as price and uniqueness of the product were loaded in this component. The values of variance assigned in favour of these two factors are 0.590 and 0.544, respectively.


 

Table 4: Principal component analysis

Component

Total Variance Explained

Initial Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared Loadings

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

1

5.062

20.249

20.249

5.062

20.249

20.249

4.442

17.77

17.77

2

3.846

15.385

35.634

3.846

15.385

35.634

2.765

11.061

28.831

3

1.694

6.776

42.41

1.694

6.776

42.41

2.156

8.623

37.453

4

1.284

5.137

47.547

1.284

5.137

47.547

1.824

7.295

44.748

5

1.144

4.576

52.123

1.144

4.576

52.123

1.716

6.865

51.613

6

1.124

4.497

56.62

1.124

4.497

56.62

1.252

5.007

56.62

7

0.997

3.99

60.61

8

0.92

3.679

64.288

9

0.88

3.518

67.807

10

0.783

3.131

70.938

11

0.723

2.893

73.831

12

0.699

2.795

76.625

13

0.65

2.598

79.224

14

0.632

2.526

81.75

15

0.606

2.426

84.176

16

0.567

2.267

86.443

17

0.519

2.078

88.521

18

0.442

1.768

90.289

19

0.421

1.685

91.974

20

0.406

1.626

93.599

21

0.377

1.509

95.108

22

0.356

1.425

96.533

23

0.345

1.379

97.912

24

0.277

1.107

99.019

25

0.245

0.981

100

Extraction Method: Principal Component Analysis.

 

Figure-I: Screen plot of eigen values

Table 5: Rotated Component Matrix

S.

No.

Factors

Component

1

2

3

4

5

6

1

Design

0.797

2

Colour

0.683

3

Price

0.590

4

Style

0.585

5

Brand consciousness

0.625

6

Advertisement

0.639

7

Uniqueness

0.544

8

Quality

0.817

9

Value for Money

0.671

10

Availability of range of Apparels

11

Brand Name

0.708

12

Convenience of Many Items

0.639

13

My family and friends influence me to buy branded apparels

0.638

14

My social status makes me think of buying branded clothes

0.552

15

I purchase branded clothes only when they are well accepted

0.556

16

It is important to know what my friends think of different brands or products

17

People notice when I purchase most expensive brand of apparel

0.745

18

Before purchasing a product it is important to know what kinds of people buy certain brands or products.

0.513

19

I usually keep up with style changes by watching what others buy.

0.692

20

I can enjoy luxury brands entirely on my own terms no matter what others feel about them.

0.549

21

Most of the people whom I know to wear only branded clothes

22

Before purchasing a product it is important to know what brands or products to buy to make good impression on others.

0.672

23

Branded apparels are meant only for high status of the wearer

0.612

24

Branded apparels are economical because they are long lasting

0.634

25

Branded apparels are meant only for high income group

0.698

Extraction Method: Principal Component Analysis.

Rotation Method: Varimax with Kaiser Normalization.

a.       Rotation converged in 15 iterations

 


Factor statement All important factors loaded in rotated component matrix in the above section were named according to the type and nature of the factors loaded in each respective component. Hence, the factor 1st, 2nd, 3rd, 4th, 5th and 6th stated as Social status and product quality, Social factors, Economic and convenience  factors, Brand image, Promotional factor and lastly the Price and uniqueness of the product, respectively (Table 6)

 

Table 6: Factor statement

Factor

Name of the factor

1

Social status and product quality

2

Social factors

3

Economic and convenience  factors

4

Brand image

5

Promotional factor

6

Price and uniqueness of the product

 

Multiple linear regression analysis:

Above mention six factors that have been extracted under principle component analysis could have the interaction affect all the important factors which further influence the level of consumer’s buying behavior regarding branded apparels in the study area. In the regression model, these factors were taken as independent variables and the level of buying behavior has been taken as dependent variable. The result of regression analysis is incorporated in Table 7.

 

All six factors included in the model have been reported positive contribution towards the level of consumer’s buying behavior for branded apparels. The value of regression coefficient brought out that with one unit improvement in ‘Social status and product quality’, ‘Social factors’, ‘Economic and convenience  factors’, ‘Brand image’, ‘Promotional factor’ and ‘Price and uniqueness of the product’, the level of consumer’s buying behavior would be increased by 14.884, 11.232, 11.264, 7.546, 9.189 and 1.800 units, respectively. The model summary revealed that the value of coefficient of multiple determinations (R2) was 0.91 which further implies that about 91 per cent of the total change in the level of consumer’s buying behavior was due to the variation in the factors included in the model.  Hence, the model concluded that all 25 factors loaded in the six components cited above may be considered as the important factors that are significantly affect the level of consumer’s buying behavior towards branded apparels in the study area. Therefore, these factors are highly recommended from policy point of view to enhance level of buying branded apparels among users of consumers.

 


 

Table 7: Factors effecting level of consumer’s buying behavior

Coefficientsa

Model

Unstandardized Coefficients

Standardized Coefficients

t

Sig.

B

Std. Error

Beta

1

(Constant)

184.422*

.388

 

475.068

.000

Social status and product quality

14.884*

.389

.571

38.293

.000

Social factors

11.232*

.389

.431

28.897

.000

Economic and convenience  factors

11.264*

.389

.432

28.980

.000

Brand image

7.546*

.389

.290

19.415

.000

Promotional factor

9.189*

.389

.353

23.642

.000

Price and uniqueness of the product

1.800*

.389

.069

4.632

.000

Model Summary

Model

R

R Square

Adjusted R Square

Std. Error of the Estimate

1

0.95525

0.912503

0.911167

7.76405

a. Predictors: (Constant), Price and uniqueness of the product, Promotional factor, Brand image, Economic and covernience  factors, social factors, Social status and product quality

a. Dependent Variable: Socio-economic factors

* Significant at one percent level of probability

 


SUMMARY AND RECOMMENDATIONS:

The study estimated the level of consumer’s buying behavior with respect to branded apparels. Since, the level of consumer’s buying behavior was quantified by taking into account the perception of the consumer with respect to different parameters of the branded apparels such as design, price, brand image, availability, quality, style etc., therefore, it constituted the level of consumer’s willingness to buy branded apparels. Further, the level of consumer buying behavior has been categorized into three levels i.e. low, medium and high by using cumulative cube root method. The results indicated that 36.25, 32.00 and 31.75 per cent of the total respondents corresponding to the low, medium and high level of consumer’s buying behavior. Therefore, the companies and organizations engaged in the business of branded apparels can consider the level of consumer’s buying behavior while framing strategies for the expansion of trade more frequently in the study area.

 

The factor analysis technique was used to extract some of the most crucial factors on the basis of the variance explained by each factor. The model concludes the all factors into few components which basically have the interaction effect of all factors included in the model. The results indicated that all 25 factors included in the model were classified into six components which explained about 57 per cent of the total variance explained in the sample. Since around one-fifth (20%) of the total variance has explained by the 1st component, therefore this component is considered as the most important component and hence, the number of factor loaded under this component could also emerge as important factors. This component retained eight factors/statements which named as ‘Design’, ‘Colour’, ‘Quality’, Value for money’, ‘My family and friends influence me to buy branded apparels’, ‘My social status makes me think of buying branded clothes’, ‘I usually keep up with style changes by watching what others buy’ and ‘I can enjoy luxury brands entirely on my own terms no matter what others feel about them’. On the basis of the type and nature of factors loaded in the six components, the component 1st, 2nd, 3rd, 4th, 5th and 6th were stated as ‘Social status and product quality’, ‘Social factors’, ‘Economic and convenience  factors’, ‘Brand image’, ‘Promotional factor’ and lastly the ‘Price and uniqueness of the product’, respectively. The multiple linear regression analysis shows that all six factors included in the model have significant influence on the level of consumer’s behavior for buying branded apparels and therefore, these factors are highly recommended from marketing point of view to enhance level of buying behavior of branded apparels among users.

 

REFERENCES:

1.       Prasad G S H (2013) Factors influencing buying behavior of selected apparel retailer’s customers, Annual Research Journal of SCMS 1: 41-55.

2.       Saluja S (2011) Consumer buying behavior towards fashion apparels- A case of Delhi, IOSR Journal of Business and Management (IOSR-JBM) 16: 82-86.

3.       Hassan S T, Hurrah B H and Lanja A (2014) A Study of customer perception of youth towards branded fashion apparels in Jalandhar city, ELK Asia Pacific Journal of Marketing and Retail Management 5(2): 1-12.

4.       Dey Subrato (2017) A study on changing buying behavior of Indian customers, Global Journal of Marketing Management and Research, 7(1): 1-4.

5.       Kumari Pallavi (2012) Changing purchase behavior of Indian customers, Arth Prabandh: A Journal of Economics and Management, 1(8): 35-41.

 

 

 

 


 

Received on 15.11.2017                Modified on 16.12.2017

Accepted on 28.12.2017            ©A&V Publications All right reserved

Asian Journal of Management. 2018; 9(1):155-161.

DOI: 10.5958/2321-5763.2018.00024.0